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Reviews
We called Bill back in to install our basement flooring after doing the entire main floor in hardwood the year before. He squeezed us in in less than a week, was in and out 3 days. His guys are awesome, professional, friendly and prompt. Bill is knowledgeable, resourceful and always smiling. Kerri We hired Bill and his crew to install new hardwood floors in our kitchen, family room and dining room. Bill is very knowledgeable and his crew is very professional and are true experts in their field. They did a great job matching our existing hardwood floors (we did not replace the entire house) and are very happy with the end result. Would highly recommend. Bruna We moved into a home that was five years old and the main floor hardwood floors showed some wear-and-tear. We wanted them to look like new and protect them from further damage without changing their character. We received expert advise in a very personal, courteous and prompt fashion and were pleased to be informed that a light buffing, touch-up and satin finish would do the trick. Everything was completed to our satisfaction in one day and our floors now look beautiful. They take pride in their work. Will definitely call them in the future and recommend to friends and family. Cathy Beautiful work, the crew was very professional, and the project was completed on time. We had problems with different level floors that they solved with no problem. Highly recommended for a great job, a pleasure to work with Bill. Chasel Exceptional service and expertise!! have lived in this house for 18 years and the hardwood floors badly needed work. I interviewed half a dozen contractors across the city and got such a range of suggestions that I was totally confused. Bill was the only one who seemed really knowledgeable about the business and was honest about expectations and pricing. With dozens of contractors passing through over the years, Smithwood has been the only one who under promised and overdelivered! It looks like I have a new floor - totally exceeded my expectations! Maja Bill and his contractors did a great job refinishing our oak hardwood floors with a new fresh stain colour and top coat. We've been getting lots of compliments from family and friends! We were on a very tight deadline with a baby on the way and Bill stepped up to complete a quote and site visit within 24 hours and the job was done a week later - which was much appreciated! My only comment would be that there was some discoloration that showed through upon completion of the job due to the way the floors were previously treated/sealed. As I'm not an expert on these things I wasn't sure the cause and had to point it out to Bill to get an answer about the cause of the discolouration. Ideally his communication would have been a bit better by addressing this issue with me before I had to bring it up with him. If I was more particular about getting an even finish throughout this would have been a bigger issue but luckily for him the classic grey stain that we chose doesn't need a consistent finish to look good. Melissa We bought an old semi-detached house near High Park. It had wall-to-wall carpet, probably installed in the 80s. We had the carpet ripped up and discovered the original hardwood - face-nailed 3/8" rift and quarter-sawn oak. Unfortunately it was in rough shape - the previous owners had put screws through it trying to get the squeaks out. We brought Bill from Smithwood Floors in for a consultation. Even speaking to him on the phone he already had an idea of what was in the house based on the description and the location - his family has been in this business for a long time. He came to see the floors in person and advised they were too worn down to be refinished well, but the stairs could be sanded and refinished, which was consistent with what others had told us. He gave us an estimate for replacing the floor and it was not cheap! However, he gave us a sensible recommendation for period-correct replacement floor that fit the house's style, with slightly wider planks to modernize the floor without looking out of place. He showed us some samples and it did indeed look much better than the pre-finished floors available at the big box stores. Bill also gave us advice about how to cut costs by removing the existing floor, screwing down the subfloor, and installing the quarter-round ourselves (or hiring someone else to do it), and let his people do what they specialize in. He was happy to do the other work - but he would have to charge more for it than others might. I thought this was professional and gave us options to save some money without compromising on the quality of the finished work. In terms of payment - we paid for the wood after it was delivered to our home, and payment for the work was delivered after the work was done to our satisfaction. The finished result was beautiful site-finished, custom-stained rift and quarter-sawn 3/4" Northern oak in long planks, with 3 coats of polyurethane. It was done in about 1 1/2 weeks. It cost more than going to Home Depot but we think it was worth it. Albert Smithwood Floors did an excellent job refinishing the 100 year old oak floors in our house. They arrived early to every meeting, finished the work on time, were very helpful with any questions I had, and the result of their work is beautiful. The whole house has a new glow because of the newly refinished floors. We are very happy that we found Smithwood Floors. Lisa We had all of the wood flooring on our main floor in our circa 1940's tudor torn out and replaced and finished on site by Smithwood Floors. I had no clue what to pick, what direction the wood should run etc. Bill helped me pick the best wood and style for my home as well as took care to deal with all the details necessary to make it look flowing and seamless but authentic. The floors are absolutely perfect. The job was completed quickly, in a very detailed and professional manner. I couldn't be happier. Very high quality work and results. Dayna ... a quick word & recommendation about the folks and work done by Smithwood Floors. We are extremely pleased with the service, results and price from Bill & his team at Smithwood, of our recently (Nov/13) refinished wood flooring which was in pretty bad shape. Wished we'd done it YEARS ago & would not hesitate to recommend Smithwood Floors to anyone contemplating doing the same. Dave We would highly recommend Smithwood Flooring for their excellent workmanship, and personal attention to detail and follow up. Bill was great to work with and his team was extremely efficient. N. We were very pleased with the service and product we received from Smithwood. They were very responsive and punctual. They showed a genuine concern with the quality of work, which was refreshing after some of our previous experiences where people seemed more concerned with getting in and out and on to the next job. Would highly recommend them to someone looking to put new hardwood floors in their home. Andrew Textbook example of how you want a renovation project to go. Smithwood brought good product, good advice and good people at fair price. No attempt to sell the most expensive product. It was a pleasant experience from start to end. Bill especially helpful. David We had custom (non-standard size) herringbone oak floors with a peachy-pink stain from the ‘80s in our living room that we wanted to update to a dark finish. It was a complicated project however, because we also had a sunken living room area that we had raised the floor to the same level of the rest of the room and needed to extend the custom herringbone oak flooring over that area so that it would match. Smithwood floors did an outstanding job! They put new custom oak herringbone flooring over the raised area and matched it seamlessly to the older flooring and applied a beautiful walnut brown stain. We can not even remember where the old sunken area is as it is perfectly matched. The owner of Smithwood (Bill) went above and beyond to help us find the exact stain for our custom design room. He came to our home several times and mixed multiple stain options and applied a wide variety of sample stain until we found the perfect stain for our room. He and his team were very professional, extremely talented, very easy to reach and went over and above to ensure we were happy with the end result (Bill is a second generation hard-wood flooring expert and meets with the clients himself and is very involved with the project). He provided professional and creative advice that was very useful. He was able to book us in within a reasonable amount of time and worked around our vacation schedule in order to do the job for us when we were away. His team was very meticulous with the work they did, paid close attention to detail, were extremely tidy and clean, and got the work done on time. It was a wonderful surprise to come home from our vacation to stunningly beautiful floors! Their rate was very reasonable. We feel so fortunate to have had one of the most reputable companies do our floors and are so happy with the outcome, we get compliments on the floor all the time. We would most definitely hire them again for future renovation flooring projects. Allan Of all the trades we hired during our renovation, our experience will Bill and his team was the best. His crew were on time, professional and really did an amazing job of matching new floor seamlessly to the existing hardwood. The refinishing and new stain came out beautiful. Smithwood Floors provide high quality work; they are now my go-to floor guys. A really great experience. Thanks. Diane Bill and Smithwood Floors pulled out all the stops to help me after another company gave me the run around for 2 months. I called Bill, told him the story and the tight timeline we were now on. He responded immediately and had his guys on site 2 days later. The job is great, they matched the previous colour perfectly and the room looks amazing. The job was a rush and was completed on time. Great guy, great company, thanks Bill. Geoff We recently had our floors refinished by Smithwood Floors, and could not be happier with the results! We had other companies quote, and they were either not interested in the job, or much too expensive. Bill took the time to explain what had to be done, was most helpful in the selection of stain, and reasonably priced. We were on a tight timeline. Bill and his crew not only finished on time, but a day early! They were very friendly and trustworthy, and we would recommend them without a second thought. Ben Bill and his crew did a great job installing new prefinished oak hardwood flooring on the entire second floor of our home. The job was completed in under 3 days and no mess or disruption to our busy household. We were simply amazed at the quality of work done. Thanks again. John Recently we had are floors refinished by Smithwood Floors. We are very happy with the results. From the day Bill came to look at our floors we were impressed. The time he took to examine the floors and explain what he will do made us certain Smithwood Floors was our choice. He gave us a written detailed estimate with the price, and it was the price we paid. We would like to thank Smithwood Floors, Bill, and Crew for a great job. Our floors look like new. Lois & Ted Smithwood floors provided prompt and excellent service at competitive rates. Carolyn Shields A job well done !! The quality of their work showed us true expertise. They helped us choose the right floor and finish that met our needs and budget. HIGHLY RECOMMENDED !! Janet Great work !!! and honest people. They delivered exactly what they promised and more. Anonymous 
Thank you for visiting Smithwood Floors, your floor refinishing contractor in Toronto, Etobicoke and Mississauga. Please visit us again at smithwoodfloors.ca for all of your hardwood floor installation, repair and refinishing needs. |
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